Sberbank Online has been removed from the App Store. what are we going to do

Today, April 12, Apple removes the Sberbank Online application from the App Storeas promised last weekend. Sberbank officially announced this on its Telegram channel. Now the mobile client can no longer be downloaded to the iPhone in the traditional way. Despite this, it will continue to work and users who have not installed it before will have an alternative option to use their personal account. We determine what the deletion means for you and me and how it will be possible to circumvent the restrictions introduced.

Sberbank online

Sberbank Online is no longer available in the App Store, but you can still use it


Reason for removal of Sberbank online of the App Store, as you probably know, was the inclusion of Sberbank in the list of US blocking sanctions. Despite the fact that Apple is not officially a government agency responsible for enforcing the imposed restrictions, there are very enterprising people in Cupertino who are monitoring these times and taking the necessary measures on their own.

Sber app disappeared from app store

If you open the App Store and search for “Sberbankyou will see that the Russian bank apps are no longer there. Apple pulled out of the catalog itself Sberbank online, SberBusiness (application for individual entrepreneurs and legal persons), Sberbank investments and SberThank you. It is very important not to confuse them with analogues from the Belarusian and Kazakh branches of Sberbank, which are still available for download from the App Store without any restrictions.

This Sberbank Online is Belarusian, so there is no need to download it

However, there are a number of points that need to be clarified in order to fully understand the situation:

  • Despite removal of Sberbank Online from the App Store, apps already installed will continue to work;
  • Sberbank Online, Sberbank Investments, SberBusiness and SberSpasybo applications will not be updated via App Store;
  • It is not yet clear exactly how Sberbank plans to update its applications, since, probably, the mechanisms for direct distribution of updates were not initially built into them;
  • Sberbank did not follow the path of VTB and Sovcombank and did not offer its customers to install applications from its website, but perhaps it is only a matter of time;
  • If you don’t have native installed Sberbank online client from the app store, you can use your personal account through the web app.


Realizing that Sberbank Online will sooner or later be removed from the App Store, Sber developers adapted the web version of their personal account to work on mobile devices as a PWA. Not to say that they got a reference solution. In the end, the site interface is still preserved, but it’s still better than nothing at all. The main thing is to understand how to use web version of Sberbank online.

Where to get Sberbank Online now

For install the web version of Sberbank Online on your iPhone, you need to do the following:

  • Follow this link to the Sberbank Online website;
  • Click on the “Share” button in the browser interface;
  • In the window that opens, select “Add to home screen”;

Installing a PWA version of Sberbank Online is perhaps even easier than a standard application

  • Modify the name of the application, if necessary, and confirm the addition;
  • Launch the web version of Sberbank Online from your desktop and log in.

The interface of Sberbank Online still needs to be improved, but in general everything is fine

Until web version of Sberbank online doesn’t look much like a native app that we could download from the App Store. Contrary not only to the interface, but also to the set of available functions. Everything shows that this is only a mobile version of the Sberbank website. Therefore, a number of opportunities are simply missing here. For example, through a web application, you cannot pay by QR codeand for many today, it’s the only way to pay for purchases over the phone.


It might be better if Sber allowed to install its apps directly from your website using a certificate, as VTB and Sovcombank do. But maybe the bank management is just afraid that this will negatively affect the security of users, or that Apple will revoke the certificate, because the company has such an opportunity, and then customers will be left without access to the service .